Shipping policy

Shipping Cost:
We offer Free Shipping on all orders within the United Kingdom.

Processing Time:
Orders are processed within 1 business day. Once your package has been dispatched, you will receive a shipping confirmation email that includes your tracking information.

Estimated Delivery Time:
United Kingdom: 4 to 5 business days

Factors Beyond Our Control:
Please note that certain factors may affect shipping times, including:
- Weather conditions
- Flight delays
- Customs release delays

Custom Charges:
There are no customs charges for shipments within the United Kingdom.

Change of Delivery Address:
If you need to change your delivery address, please contact us before dispatch. You can reach our customer service at support@calmdogbeds.co.uk. Please note that it may take up to 24 hours for our team to respond and update your address.